1) Project overview: what, where, who, and why
In February 2025, SonusGearFlow was contracted to analyze and tune the decay characteristics of the 1,200-seat Marlowe Civic Auditorium in Portland, Oregon. The venue is a multi-use room: touring musical theater, amplified concerts, corporate speaking events, and an annual university commencement. Over the previous two seasons, the house audio team reported inconsistent intelligibility for speech and “washy” musical mixes that varied dramatically by seat location. Visiting engineers were compensating with aggressive EQ and higher SPL, which triggered complaints from the front orchestra and under-balcony seating.
The project team consisted of a SonusGearFlow lead systems engineer (measurement and modeling), an acoustical consultant (architectural integration and materials), the venue’s facilities manager (access, scheduling, safety), and the house A1 (operational needs and mix translation). The “why” was not simply to make the room drier: the venue needed predictable, controllable decay that supported both speech and music, with minimal architectural disruption and a budget cap of $175,000 for acoustic treatment and commissioning.
2) Challenges and requirements at the outset
The auditorium is a 1970s design with a classic set of acoustic pitfalls: a deep under-balcony (18 m projection), a high plaster ceiling (13.5 m at peak), hardwood stage, and large uninterrupted side walls. The measured room volume was approximately 9,800 m³. The seating is upholstered but moderately reflective when unoccupied; the venue operates frequently at 55–70% capacity, so “empty room” behavior mattered.
Initial symptoms were consistent with excess mid-band reverberation and late reflections:
- Speech intelligibility complaints concentrated under the balcony and rear stalls.
- Musical theater mixes described as “cloudy” in the 250–500 Hz range.
- Noticeable slapback from the rear wall at center stalls.
- Inconsistent decay time between occupied and unoccupied states.
Requirements were set early to keep the scope measurable and defensible:
- Target RT60 (occupied) of 1.3–1.5 s at 500 Hz and 1 kHz for speech-forward events.
- Maintain some warmth: do not push 125–250 Hz below 1.5 s unless absolutely required.
- Improve STI by at least 0.08 in problem zones (under-balcony and rear stalls).
- No loss of seating capacity; treatments must meet fire and durability requirements.
- Work window: 6 weeks total, with only 10 consecutive dark days for installation.
3) Approach and methodology chosen
The core decision was to treat the decay rate as a managed system rather than a single-number “RT fix.” The methodology combined baseline measurement, ray-trace modeling, targeted absorption/diffusion placement, and post-install tuning. For measurement, we used:
- Room EQ Wizard (REW) and Smaart v9 for impulse response capture and verification.
- A calibrated omni measurement microphone (Earthworks M50) and backup (Audix TM1).
- A dodecahedron loudspeaker (NTi DS3) driven by an NTi PA3 amplifier for standardized excitation.
- A handheld SPL meter (NTi XL2) for level consistency checks.
The chosen decay metrics included EDT (early decay time), T20/T30-derived RT60 estimates, C50/C80 clarity, and STI. We intentionally did not rely on a single RT number because the venue complaints were rooted in early reflections and mid-frequency buildup more than in late tail alone. We also planned measurements in three states: fully empty, partially occupied simulation (seat-only), and live audience approximation using temporary absorptive pads placed in selected seats during verification.
On the modeling side, we used EASE for a simplified acoustic model to identify reflection paths and predict the impact of treatment placement. The model was not treated as gospel; it was used to narrow the solution space before cutting any material orders.
4) Step-by-step execution narrative
Week 1: Site survey and baseline measurements
We started with a one-day access window (Monday, 08:00–18:00). The first step was documenting geometry, surface materials, and existing treatment (minimal: thin drape at stage wings, decorative wall panels with negligible absorption). We mapped 18 measurement positions: 6 in front stalls, 6 mid/rear stalls, and 6 under balcony, each at seated ear height (1.2 m). Two source positions were used: downstage center (to represent speech) and flown center cluster location (to represent typical PA excitation).
Baseline results (empty room) highlighted the problem clearly:
- RT60 at 1 kHz averaged 1.95 s in stalls, 2.10 s under balcony (longer than expected due to trapped energy and low diffusion).
- EDT at 1 kHz was 1.7–1.9 s, indicating strong early energy persistence—not just a long tail.
- C50 values under balcony were as low as -1 to +1 dB (speech clarity suffered); stalls averaged +2 to +4 dB.
- A distinct rear-wall reflection arrived around 78–92 ms at mid-stall positions (audible slapback).
Week 2: Analysis workshop and treatment strategy
With measurements in hand, we ran an internal workshop with the venue and the architect. The key was to define “decay rate techniques” as a set of levers:
- Reduce mid-band decay without killing low-frequency warmth.
- Manage early reflections contributing to low C50/STI.
- Break up rear-wall slapback without over-absorbing high frequencies.
- Stabilize occupied vs. unoccupied behavior through treatment that acts similarly in both conditions.
We selected a hybrid approach:
- Broadband absorption under the balcony ceiling (primary intelligibility zone).
- Mid-frequency targeted absorption on side walls at first reflection zones.
- Diffusion/combination treatment on rear wall to control slapback while preserving some liveness.
- Limited low-frequency control via tuned absorbers in rear corners (to reduce 125–250 Hz bloom without flattening the room).
Week 3: Procurement and mock-ups
Because the venue needed durability and code compliance, we specified NRC-rated, fire-rated materials and requested samples. We built two mock-ups:
- A 3 m x 3 m under-balcony ceiling bay with 50 mm fiberglass core panels (64 kg/m³) with 100 mm air gap, fabric-wrapped, mechanically fastened.
- A rear-wall segment using 2D QRD diffusion modules (polyurethane) interspersed with 25 mm absorption backing.
The mock-ups were evaluated with quick impulse measurements at close range to confirm expected high/mid behavior and to ensure the diffusion did not introduce strong coloration. The facilities team also validated rigging details and maintenance access for lighting and sprinklers.
Weeks 4–5: Installation window (10 dark days)
Installation was staged to keep risk low: treat the under-balcony first, then side walls, then rear wall. If the project ran late, the rear wall diffusion could be reduced without compromising core intelligibility improvements.
The under-balcony ceiling received 210 m² of 50 mm panels with a 100 mm air gap. The choice of an air gap was deliberate: it extended absorption effectiveness down into the 250–500 Hz region, where complaints were concentrated, without requiring thicker panels that would interfere with clearance and lighting.
Side walls in the stalls received 120 m² of 40 mm panels placed at identified reflection zones between 1.2–3.5 m height. We avoided continuous coverage to prevent the room from feeling acoustically “dead” and to control cost. Placement followed the model and was verified on-site using mirror method checks and impulse reflection timing (aiming to reduce reflections in the 20–80 ms window at key seating positions).
The rear wall received 45 m² of alternating diffusion and absorption: 2D QRD diffusers (well depths 40–120 mm) mounted over 25 mm mineral wool. This targeted the audible slapback without turning the rear wall into a pure absorber, which can sometimes make the room feel unnaturally dry for music.
For low-frequency control, we added four tuned membrane absorbers (each 1.2 m x 2.4 m x 0.25 m) in rear corners behind decorative grilles, tuned around 160 Hz with a bandwidth designed to gently tame boom rather than eliminate it.
Week 6: Commissioning measurements and tuning
Post-install, we repeated the same 18-position measurement grid with identical source placements and level calibration. We also ran a “simulated audience” test by placing absorptive pads on 200 distributed seats (primarily in stalls) to approximate mid-band absorption of a half-full house. The goal was not perfect simulation; it was to confirm that the improvements held up under typical occupancy swings.
5) Technical decisions and trade-offs made
Several decisions involved balancing decay reduction against tonal character and aesthetics:
- Under-balcony absorption thickness vs. clearance: We chose 50 mm panels with a 100 mm air gap instead of 100 mm panels. The air gap provided meaningful 250–500 Hz improvement while keeping the ceiling build-up shallow enough to preserve code-required headroom and avoid relocating downlights.
- Rear-wall diffusion vs. absorption: A fully absorptive rear wall would have reduced RT, but it also would have reduced envelopment for music. Diffusion helped reduce discrete echoes while keeping subjective spaciousness.
- Side-wall coverage percentage: Treating the entire side wall would have been the simplest “RT fix,” but it risked an over-damped mid/high response and cost escalation. We limited treatment to first reflection zones and high-impact areas identified by measurements and model.
- Managing 125 Hz behavior: The room had a mild low-frequency bloom, but not a severe modal disaster. We used tuned membrane absorbers sparingly to reduce buildup without flattening the room’s musical warmth.
- Measurement metric selection: We prioritized EDT and C50 improvements in intelligibility zones over chasing a uniform RT60 across all seats. Uniform RT can look good on paper while leaving early reflection problems intact.
6) Results and outcomes with specific details
The post-install data showed consistent improvements across the zones that previously generated complaints:
- RT60 (occupied estimate): Using the simulated audience condition, average RT60 at 1 kHz dropped from ~1.95 s to 1.48 s in stalls, and from ~2.10 s to 1.52 s under balcony. At 500 Hz, the average settled around 1.55–1.65 s depending on zone.
- EDT improvements: EDT at 1 kHz improved from 1.7–1.9 s to 1.2–1.4 s under balcony, indicating that early energy was better controlled—not just the late tail.
- Clarity metrics: C50 under balcony improved from approximately 0 dB (ranging -1 to +1 dB) to +4 to +6 dB across most measured points. In stalls, C50 improved modestly (typically +1 to +2 dB), which matched the goal: fix problem areas without over-damping the whole room.
- Slapback reduction: The rear-wall reflection that previously appeared at 78–92 ms was reduced in amplitude by roughly 8–12 dB depending on seat position, and its energy was spread over time due to diffusion, making it perceptually less objectionable.
- STI improvement: Under balcony STI increased from 0.46–0.52 to 0.56–0.62 with the same source level, exceeding the +0.08 target in most under-balcony seats.
Operationally, the house A1 reported needing less corrective EQ for lavalier-heavy corporate events. Touring engineers on the first musical theater run after commissioning noted that vocal reverb in the room was “predictable” and that they could run lower overall vocal level without losing intelligibility in the rear. The venue also logged a measurable reduction in average SPL for speech events: about 2–3 dB lower at FOH to achieve the same perceived clarity under the balcony.
Timeline and cost were controlled. The acoustic treatment package landed at $168,400 installed, including lift rental, custom fabric color matching, and commissioning. The work finished within the 10 dark days, with one additional day for punch-list items (fabric tensioning and edge trim in two bays).
7) Lessons learned and what could be done differently
The project succeeded, but several points would improve the next iteration:
- Earlier coordination with lighting and fire protection: Under-balcony ceiling work required multiple small relocations of fixtures and careful clearance around sprinklers. Starting those coordination drawings one week earlier would have reduced on-site delays.
- More robust occupied-state measurement: The simulated audience approach was helpful, but not perfect. If the schedule allows, doing one measurement pass during an actual rehearsal with a few hundred people would yield better validation, especially for mid/high absorption behavior.
- Stage-house coupling assessment: We focused on audience chamber decay and reflections, but the stage house volume and fly space can influence perceived bloom for unamplified sources. A more detailed analysis of stage-to-house coupling (curtain positions, shell configuration) could further refine outcomes for orchestral events.
- Documenting “before” operational settings: The house system presets were adjusted informally over years. Capturing a more complete snapshot (console scenes, DSP presets, typical EQ curves) would have made the pre/post operational comparison clearer for future staff.
8) Takeaways applicable to other projects
For audio engineers and project managers approaching auditorium decay-rate problems, several transferable lessons emerged:
- Use multiple decay metrics, not just RT60: EDT, C50, and reflection timing often correlate more directly with intelligibility complaints than the late decay tail alone.
- Treat the under-balcony as its own acoustic environment: Under-balcony zones frequently trap energy and suffer from harmful early reflections. A targeted ceiling absorption strategy can deliver outsized returns.
- Control discrete echoes with diffusion where appropriate: Rear-wall slapback can often be improved by combining diffusion with moderate absorption, preserving musical character while reducing intelligibility damage.
- Plan for occupancy variability: If your room is commonly half-full, make sure your treatment strategy doesn’t rely on a packed house to “fix” mid/high decay.
- Build mock-ups and measure them: Even small test sections can prevent expensive mistakes and help non-audio stakeholders understand what is being installed.
- Sequence work by acoustic priority: Start with the zones that cause the most user complaints and deliver measurable gains early; it protects the schedule and clarifies whether additional treatments are truly necessary.
Ultimately, decay-rate techniques work best when they are framed as a set of controllable variables—early reflections, mid-band energy storage, and discrete echo paths—rather than a single target number. The Marlowe Civic Auditorium project demonstrated that a measured, zone-specific treatment plan can improve intelligibility and mix translation without sacrificing the room’s musical identity or overrunning time and budget.










